Privacy Policy

1. Introduction

1.1 This Privacy Policy describes how we manage your personal data when you interact with our website, mobile apps, and related services (“Channels”).

1.2 By accessing or using our Channels, you acknowledge and accept the practices outlined in this Privacy Policy.

2. Information We Collect

2.1 The following categories of personal data may be collected:

• Contact Information: Such as your name, email address, and telephone number.
• Account Details: Including your username, password, and any transaction history.
• Payment Information: Such as credit/debit card data or other payment methods.
• Device and Usage Data: For instance, IP address, browser details, and how you engage with our Channels.

3. How We Use Your Information

3.1 The personal data we gather may be utilized for the following purposes:

• Account Management: Creating and maintaining your account, as well as facilitating transactions.
• Customer Support: Handling your questions, issues, and requests.
• Service Improvement: Assessing usage patterns to refine and enhance our offerings.
• Legal Compliance: Meeting legal obligations and working with regulatory bodies.

4. Sharing of Information

4.1 We may disclose your personal data to the following parties:

• Service Providers: Third-party organizations aiding in payment processing, identity checks, and other operational functions.
• Regulatory Authorities: Where legally mandated or to comply with legal actions.
• Business Partners: With your permission, for promotional or marketing endeavors.

5. Data Security

5.1 We use strong security protocols to guard your personal information against unauthorized access, disclosure, or misuse.

5.2 Despite our efforts to protect your data, no method of transfer or storage can be guaranteed as entirely secure.

6. Retention of Data

6.1 We keep your personal information as long as it is needed to fulfill the objectives described in this Privacy Policy or as required by law.

7. Your Rights

7.1 Depending on your location, you may have certain rights, including:

• Access: Request to view the personal data we hold about you.
• Correction: Request that any inaccurate or incomplete data be corrected.
• Deletion: Request that your personal data be removed, subject to legal constraints.
• Objection: Object to specific data processing activities.

8. Cookies and Tracking Technologies

8.1 We utilize cookies and related technologies to improve your user experience, analyze traffic, and present targeted ads.

8.2 You can adjust your cookie preferences via your browser’s settings.

9. Updates to This Policy

9.1 We reserve the right to amend this Privacy Policy at any time. Any changes will be published on our Channels, and the “Last Updated” date will be modified as appropriate.

Last Updated: 10 March 2025