Frequently Asked Questions
1. How do I create an account?
Click the “Sign Up” button at the top of the page and follow the prompts to provide your details. Once completed, you can log in and start playing.
2. Is there an age requirement to play?
Yes, you must be at least 18 years old (or the legal gambling age in your jurisdiction) to purchase lottery tickets on our site.
3. Can I pick my own numbers?
Absolutely. You can choose “Pick your numbers” during the checkout process, or select “Random” to have them auto-generated.
4. How do I check my results?
You can view your results under “My Tickets” in your account. Winners are also notified by email or phone.
5. What happens if I win?
If you win, your prize will be credited to your account. Larger prizes may require additional verification before release.
6. How can I deposit funds?
We accept various payment methods, including Visa, MasterCard, PayPal, and others. Visit your account’s “Deposit” page for details.
7. How do I withdraw my winnings?
Go to “Withdraw Funds” in your account. Select a payment option and follow the on-screen instructions. Depending on your location, some methods may not be available.
8. Are my tickets secure?
Yes. Our platform uses secure technology to protect your tickets and personal data. Your tickets are also digitally stored, so they can’t be lost or damaged.
9. What is AutoPlay?
AutoPlay allows you to automatically enter multiple draws over time. You can cancel at any point from your account settings.
10. Where can I find more information about responsible gambling?
Please visit our Responsible Gambling page for resources and support options. We encourage all players to gamble responsibly.
